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9430618660
- Add missing "Problem" statement to FAQ #4 for consistency - Update vision model recommendations to latest versions (GPT-5.2, Claude 4.5 Sonnet, Gemini 3 Pro)
79 lines
2.2 KiB
Markdown
79 lines
2.2 KiB
Markdown
# Frequently Asked Questions (FAQ)
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---
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## 1. Cannot Export PDF
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**Problem**: Web version redirects to `convert.diagrams.net/node/export` when exporting PDF, then nothing happens
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**Cause**: Embedded Draw.io doesn't support direct PDF export, it relies on external conversion service which doesn't work in iframe
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**Solution**: Export as image (PNG) first, then print to PDF
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**Related Issues**: #539, #125
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---
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## 2. Cannot Access embed.diagrams.net (Offline/Intranet Deployment)
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**Problem**: Intranet environment shows "Cannot find server IP address for embed.diagrams.net"
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**Key Point**: `NEXT_PUBLIC_*` environment variables are **build-time** variables, they get bundled into JS code. **Runtime settings don't work!**
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**Solution**: Must pass via `args` at build time:
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```yaml
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# docker-compose.yml
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services:
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drawio:
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image: jgraph/drawio:latest
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ports: ["8080:8080"]
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next-ai-draw-io:
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build:
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context: .
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args:
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- NEXT_PUBLIC_DRAWIO_BASE_URL=http://your-server-ip:8080/
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ports: ["3000:3000"]
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env_file: .env
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```
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**Intranet Users**: Modify Dockerfile and build image on external network, then transfer to intranet
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**Related Issues**: #295, #317
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---
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## 3. Self-hosted Model Only Thinks But Doesn't Draw
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**Problem**: Locally deployed models (e.g., Qwen, LiteLLM) only output thinking process, don't generate diagrams
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**Possible Causes**:
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1. **Model too small** - Small models struggle to follow tool calling instructions correctly, recommend 32B+ parameter models
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2. **Tool calling not enabled** - Model service needs tool use configuration
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**Solution**: Enable tool calling, e.g., vLLM:
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```bash
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python -m vllm.entrypoints.openai.api_server \
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--model Qwen/Qwen3-32B \
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--enable-auto-tool-choice \
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--tool-call-parser hermes
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```
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**Related Issues**: #269, #75
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---
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## 4. "No Image Provided" After Uploading Image
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**Problem**: After uploading an image, the system shows "No image provided" error
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**Possible Causes**:
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1. Model doesn't support vision (e.g., Kimi K2, DeepSeek, Qwen text models)
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**Solution**:
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- Use vision-capable models: GPT-5.2, Claude 4.5 Sonnet, Gemini 3 Pro
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- Models with `vision` or `vl` in name support images
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- Update to latest version (v0.4.9+)
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**Related Issues**: #324, #421, #469
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